Position Summary:
Bull City Talent Group's direct client has an immediate need for an IT Business Analyst to support the opportunity identification process for all new IT requests across the IT Business Integration and Strategy team. This role will be focused on documenting new and existing business processes and opportunity specific business needs by partnering across all business units and levels of the organization. Additionally, the individual in this role will be responsible for market research, design-thinking workshop facilitation, and helping translate business needs and ideas into actionable items for delivery teams. The ideal candidate will have 3+ years of IT Business Analyst experience, excellent communication skills, and be well versed in strategic planning across product development, user insights, and process flow documentation.
Job Duties & Responsibilities:
- Partner with executive level clients, helping stakeholders envision their products, who they're for, and the impact they'll have – capturing the business demands and need
- Craft detailed documentation inclusive of high level business needs, research studies, and key insights
- Creation of detailed process flows showcasing the inner workings of critical business or system processes across the organization
- Plan and facilitate client and team workshops in varying sizes on broad ranging retail specific topics
- Engage in product/market research and crafting research deliverables with unique key insights and learnings for stakeholders to use
Required Skills & Experience:
- 3+ years of experience in business analysis, market research, and process flow documentation
- Strong communication and presentation skills
- Experience in strategic planning in Product Development, User Insights, and Product
- Jira and Confluence experience - preferred, not required
- Previous retail industry experience - preferred, not required
- Bachelors Degree preferred
